Our goal is customer satisfaction…

Please contact us if you have any questions or problems placing your order.

  • Please note it may take 24 to 48 hrs for a response via email from one of our customer service specialist.
  • Hours of 10am – 5pm EST – Monday – Friday.

1) If an item is listed as “out of stock” or simply not on our store’s website, we’re sorry, no further information is available.

2) Only customer order related inquiries will be accepted and answered. Sorry, no exceptions.

3) To leave feedback, suggestions or testimonials for our store, please visit our feedback page by clicking here. We would love to hear from you.

Thank you!

Thirsty Roots Staff

Remember our phrase – “I Love My thirsty roots”

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